Refund policy
Return & Refund Policy
We want you to love your purchase. If something isn't right, we're here to make it right.
Returns We accept returns within 30 days of the delivery date. Items must be unused, in their original condition, and in original packaging. To start a return, contact us at [your email] with your order number and reason for return.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5–7 business days to your original payment method.
Exchanges We're happy to exchange items for a different size or style. Contact us to arrange an exchange — we'll ship the new item once we receive the original.
Damaged or Defective Items If your item arrived damaged or defective, contact us within 7 days of delivery with photos, and we'll send a replacement or issue a full refund at no cost to you.
Non-Returnable Items The following items are final sale and cannot be returned: [list any exceptions, e.g., digital downloads, custom/personalized items, sale items].
Return Shipping Customers are responsible for return shipping costs unless the item is damaged or defective.